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Teleservice strengthens operational control with Quatenus MyCheckpoint

Managing field teams without clear visibility leads to errors, scheduling conflicts and loss of control. When records are unreliable, the issue moves beyond administration and directly affects operational trust.

Security operations demand structured processes

Teleservice is a security-focused company operating across multiple sectors with distributed teams. As a long-time Quatenus customer using Quatenus Team ONE, the company already had a solid management base but identified the need to strengthen control over attendance, schedules and absences.

As operations scale, manual or fragmented processes become fragile. Communication gaps and validation issues start consuming management time.

MyCheckpoint as a daily control tool

The integration of Quatenus MyCheckpoint addressed this practical need. The solution centralises clock-ins, clock-outs, authorised and unauthorised absences, holidays and shifts in a single system, accessible to both managers and employees.

Each record is documented with history and context, reducing errors, preventing conflicts and removing dependence on manual timesheets or informal communication.

Urgency lies in prevention

Lack of structure rarely causes immediate disruption, but it creates cumulative risks: inconsistent records, difficulty proving schedules and unreliable data. In security operations, these risks are amplified.

By implementing MyCheckpoint, Teleservice prevents these issues and reinforces operational discipline across its teams.

If managing schedules and attendance is becoming unclear or time-consuming, it may be time to structure the process.

Discover how Quatenus MyCheckpoint can support your operation.

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FAQ

A time tracking and attendance management solution that centralises schedules, absences and clock-ins.

Yes. It adapts to different company sizes and operational complexities.

Yes. Employees can view their attendance and schedules.

Yes. It removes manual records and reduces associated errors.

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